Shipping & returns
Orders and delivery time
We strive to send your order the same day after confirmation of payment.
Orders over € 49.95 include shipping costs, including a fixed package price of € 4.99. The prices on the website include VAT.
The payment of your order goes via payment provider MultiSafepay. Through the system it is possible to pay via Ideal, credit card or Paypal. With MultiSafepay, everyone in and outside of Europe can pay directly. More information about MultiSafepay.
We deliver to all residential addresses inside and outside Europe, but can not deliver to mailboxes. All deliveries must be signed upon receipt. Orders are only sent on weekdays (Monday to Friday), with the exception of national holidays.
Exchange and Return
Did you receive a wrong article, do you have a complaint about an item or do you want your money back? Then you always have to return the articles. Send us an e-mail and we will send instructions how the package can be returned to us. Canceling an article is not a problem, but let us know in advance via e-mail.
Customer service & Contact
If you have questions, doubts, tips or a compliment, you can contact us by e-mail or via 0031- (0)853018953. We are happy to help you!